1. Privacy Policy
Bharat NDT Store (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bharatndtstore.com or make a purchase from us.
1.1 Information We Collect
We may collect the following types of personal information:
- Full name, email address, phone number, and company/organization name
- Billing and shipping address
- Payment information (processed securely via our payment gateway partner — we do not store card details on our servers)
- IP address, browser type, and device information
- Purchase history and product enquiry details
- Communication records (emails, quote requests, WhatsApp messages)
1.2 How We Use Your Information
We use your personal information to:
- Process and fulfill your orders and quote requests
- Communicate order confirmations, shipping updates, and invoices
- Respond to your queries and provide customer support
- Improve our website, products, and services
- Send promotional emails or offers (only with your consent)
- Comply with legal and regulatory obligations
1.3 How We Share Your Information
We do not sell, trade, or rent your personal data to third parties. We may share information with:
- Payment gateway providers for secure transaction processing
- Logistics and courier partners for order delivery
- Legal authorities when required by law
1.4 Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site. You may disable cookies through your browser settings; however, some features of the website may not function properly.
1.5 Data Security
We implement industry-standard security measures including SSL encryption to protect your personal data from unauthorized access, alteration, or disclosure. All payment transactions are processed through PCI DSS-compliant payment gateways.
1.6 Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for accounting and legal compliance.
1.7 Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
1.8 Contact for Privacy Concerns
For any privacy-related queries, please contact us at:
Email: info@bharatndtstore.com
Phone: +91 7452 855 855
Address: D-17, UPSIDC Site-C, Industrial Area, Sikandra, Agra, UP – 282007